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Need Help : BPM Process has stuck on Time

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HI Guys,

We are facing a BPM timer related issue.

Problem statement: Order process has been stuck in timer . If timer has configured 3 mins, after that when it crosses  3 mins also control is not moving forward.

 

We are using BPEM_CORE version is 7.4 .

Please help to resolving this issue .Thanks in Advance.

 

Please find the screen shot.


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