Process Observer for Built-In Processes (POB) allows customers to monitor and optimize core processes based on SAP Business Suite’s built-in processes and supports insight to actions. It closes a major gap from process management lifecycle perspective.
| Read ourSuccess Story: Paul Vahle GmbH Reduces Delivery Times with Process Observernew! You can find more details on this implementation on the DSAG website: Analysis of Order-to-Cash Processes using Process Observer (in German, restricted area, DSAG members only) |
| The Merck Group uses Process Observer in the context of Master Data Harmonization. Read the full story here. new! |
Events: October 29, 2014: SAP Process Summit 2014 in Walldorf, Germany. Find here the agenda and the registration form. 2013-2014: SAP University Trainings BIT605 Process Observer 2013-2014 in Walldorf, Hamburg, Berlin Germany (language German)new! May 20, 2014: 6. Praxisforum BPM und ERP in St. Augustin/Bonn: Daniel Scheel from Paul Vahle GmbH will present the usage of Process Observer for O2C monitoring (in German) new! September 24, 2013: FreeCubeServ Webinar Process Intelligence (language German) February 27, 2013: DSAG Technologietage, track BPM "Prozesssichtbarkeit für Suite Prozesse" covering Process Observer. |
Important Documents:
- An introduction to Process Observer is given in the following presentation: Monitoring and Analyzing Business Suite Processes using Process Observer.
- Detailed usage and configuration information about Process Observer is given in:Process Observer In-Depth Workshop
- See how Process Observer is positioned in the context of SAP's overall BPM offering: SAP Offering for Business Process Management new!
- Find a Comparison of Business Process Monitoring / Business Process Analytics (BPMon/BPA) and Process Observer (POB) and how you can commonly use them. new!
Recordings & Demos:
- View the recording of PMC212 "Big Picture Process Orchestration from an Application Point of View" from TechED Las Vegas.
- A short live demo of Process Observer is available at Process Observer Demo SAP Foundation Day 2012.
- The following demo of the SAP Demo Store shows the integration of Process Observer into SAP Master Data Governance to monitor the master data creation and distribution process cross-systems. To run the demo you need to be logged on to the SAP Demo Store.new!
Blog Postings:
Introduction & Setup:
- Introducing New Component: Process Observer for Built-In Processes (POB)
- Business value being addressed by Process Monitoring & Analytics for the SAP Business Suite
- Architecture of Process Observer for Built-In Processes (POB)
- Setup of Component Process Observer for Built-In Processes
Monitor Processes:
- Create Process Definition for Business Process Monitoring & Analytics for Business Suite Processes (POB)
- Create KPI Definitions for Business Process Monitoring & Analytics for Business Suite Processes (POB)
- Monitor Sales Order Processing with Process Observer for Built-In Processes (POB)
- Instrumentation for Procure-to-pay process on item level in Process Observer
- Visualization of Process Flows in Process Observer new!
- Monitoring of cross system workflows with SAP Process Observer
Advanced Topics:
- Process Observer (POB) - working with BOR events made easy
- Process Observer: Working with Tasks Made Easynew!
- Using Thresholds, SLAs and Alerting in Process Observer (POB)
- Process Observer (POB) Direct Event API for Logging Processes from SAP and Non-SAP Systems
- Tracking Field Changes Using the Process Observer (POB) Direct Event API
- Using BAdIs to Anonymize User Information in Process Observer (POB)
- Applying Process Mining Techniques to Process Observer Data using the ProM Toolkit
- Overview of Enhancement Options for Process Observer for Built-In Processes new!
Consumption and Enhancement:
- SAP Operational Process Intelligence powered by SAP HANA utilizes Process Observer and also other data sources to provide process intelligence and transparency into business operations. It is a new application that provides real-time, actionable intelligence about your company's business processes, spanning SAP Business Suite leveraging Process Observer, SAP Business Workflow, and SAP NetWeaver Process Orchestration.Find out more in this blog post by Peter McNulty and this document by Stephan Schluchter, and watch the overview video.
- The New SAP RDS called SAP MDG Content Accelerator integrates Process Observer into Master Data Governance (MDG) to monitor the master data distribution process end-to-end across systems.
- Process Observer log data can be used on SAP HANA using SLT replication from the underlying backend system. A set of HANA views (virtual data models [VDMs]) to ease the consumption of Process Observer data on SAP HANA is released with SAP HANA Live for EHP4 for SAP ERP Release 1.0 SP03. The documentation of the views can be found here.
- Sebastian Zick from CubeServ writes about first experiences working with Process Observer:Process Observer – a new SAP approach to analyze Business Suite processes! Cubeserv is offering comprehensive BPM consulting services, BI-Content „Process Analytics“ and process dashboards to visualize KPIs. Find also this success story from Cubeserv: Cycle Times in an Order-to-Cash Process in a Mid-Size Company using Process Observer (article in German).
- Process Observer log information can be accessed for mobile consumption via ODATA. For details see: Business Process Content powered by SAP Netweaver Gateway
Online Documentation:
- Documentation of the Process Observer core application.
- Documentation of BI Content for Process Observer.
Discussion:
- For Q&A feel free to post in our Process Observer Discussion. And of course you're free to start a new discussion or add comments to any of our articles, too.