Process Observer

Process Observer (POB) allows customers to monitor and optimize core processes based on SAP Business Suite’s built-in processes and supports insight to actions. It closes a major gap from process management lifecycle perspective.

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Important Documents about Process Observer:

• An introduction to Process Observer is given in the following presentation: Monitoring and Analyzing Business Suite Processes using Process Observer
• Detailed usage and configuration information about Process Observer is given in:Process Observer In-Depth Workshop

Upcoming Events on Process Observer: 

• 27 February 2013: DSAG Technologietage in track Business Process Management at 15:30Prozesssichtbarkeit für Suite Prozesse covering Process Observer
• 13 May 2012: At ASUG/Sapphire our lecture sessions featuring Process Observer are “Process Orchestration - An Outlook” and “An Overview to Process Observer Capabilities and Use-Cases.”
• 26 April 2012: CubeServ Webinar on Process Observer

News:

SAP Operational Process Intelligence Powered by SAP HANA Is Now in Ramp-Up: SAP Operational Process Intelligence Powered by SAP HANA is a new application that provides real-time, actionable intelligence about your company's business processes, spanning SAP Business Suite leveraging Process Observer, SAP Business Workflow, and SAP NetWeaver Process Orchestration. The application is now in ramp-up. Find out more in this blog post by Peter McNulty and this document by Stephan Schluchter, and watch the overview video.

View TechED 2011 Recordings on Process Observer:

View the recording of PMC212 "Big Picture Process Orchestration from an Application Point of View" from TechED Las Vegas. The presentation is a bit more general, but still has a focus on Process Observer.

View our SDN Blog on Process Observer:

• Introducing New Component: Process Observer for Built-In Processes (POB)
• Business value being addressed by Process Monitoring & Analytics (POB) for the SAP Business Suite
• Architecture of Process Observer for Built-In Processes (POB)
• Setup of Component Process Observer for Built-In Processes (POB)
• Monitor Sales Order Processing with Process Observer for Built-In Processes (POB)
• Create Process Definition for Business Process Monitoring & Analytics for Business Suite Processes (POB)
• Create KPI Definitions for Business Process Monitoring & Analytics for Business Suite Processes (POB)
• Using Thresholds, SLAs and Alerting in Process Observer (POB)
• Process Observer (POB) Direct Event API for Logging Processes from SAP and Non-SAP Systems
• Using BAdIs to Anonymize User Information in Process Observer (POB)

External Content on Process Observer:

• Sebastian Zick from CubeServ writes about first experiences working with Process Observer:Process Observer – a new SAP approach to analyze Business Suite processes! He further published a first success story implementing Cycle Times in an Order-to-Cash Process in a Mid-Size Company using Process Observer (article in German).
• Steffen Ulmer describes how he setup Monitoring of cross system workflows with SAP Process Observer in the context of Master Data creation and enrichment in SAP MDG.
• The New SAP RDS called SAP MDG Content Accelerator uses Process Observer to monitor the master data process end-to-end across systems.

Related SAP Content

• SeeSAP Operational Process Intelligence powered by SAP HANA, which utilizes Process Observer and also other data sources to provide process intelligence and transparency into business operations.
• Find information how to access Process Observer content via ODATA: Business Process Content powered by SAP Netweaver Gateway

Online Documentation on Process Observer:

• Documentation of the Process Observer core application.
• Documentation of BI Content for Process Observer.